Is there a swimming pool in the Hotel?
There is one indoor swimming pool, located on the 3rd floor. Open from 06:00-21:00 hrs
How much parking space is available at the hotel?
The parking is free for staying guest and can accomodate up to 50 cars. we have free valet facility to make this process comfortable for our guests.
Do you have hairdryers in the rooms?
Hairdryers are available in every guest room.
Do you have a tour desk where I can book excursions during my stay?
There is currently no tour desk available in-house, however our front desk team is trained and know the sorrounding very well and can make recommendations according to your needs.
Do you have special facilities and services available for the disabled guests?
Yes, we have service for disabled guests in the hotel. All floors and restaurants are also accessible by a wheelchair. our expert concierge teamcan assist guests to their rooms. However all rooms are standard and not tailor made for guests with disabilities.
Can the hotel reconfirm my ongoing flight and make arrangement for domestic and international flights?
Yes, the Guest Relations staff in the Lobby will be pleased to assist with your travel arrangements.
How do i get to the Hotel ?
The Luxus Grand Hotel is adjacent to Aiwan-e-Iqbal, Lahore. By car, the hotel is just a 35minute journey from Allama Iqbal international Airport. Alternatively you can ask us for Airport Pick & Drop and we will happy to oblidge.
Do you have any special packages for Honeymoons and Anniversaries?
We are here for your service. Any special occassion that you want celebrated, just let us know in advance and we will be sure to provide an unforgettable event.
What types of rooms are available in your hotel?
The hotel has Three room categories:
All room catagories can be booked through our website.
Are your hotel rates are per room or per person?
The rates charged are per room although the cost may differ slightly for single , double and third occupancy.
Does my room reservation require any guarantee?
All reservations require a credit card gurantee or some form of advance cash guarantee.
How do i cancel my hotel reservation without a charge?
Please contact the reservation deparment atleast one day prior to your arrival, you will then be given a cancellation number as confirmation.
Note that not all bookings are free cancellation . however if you fallen in free cancellation catagory.
How many people can stay in one room?
Each guest room can accomodate in maximum of three people.please not that third bed will be a rollaway bed and an extra charge will be applied for the extra bed
Do you offers discount for a group booking?
For details of group rates please contact the sales department. (Sales@luxusgrand.com). We will be happy to assist you.
Do have a pet policy?
We regret that animals are not allowed in the hotel.
Does the internet include breakfast?
All room types can be booked with or without breakfast.
What are the standard check-in and check-out time of the hotel?
The standard check-in time is at 14:00 hrs and check-out is at 12:00 hrs.
Is it possible to check-in earlier?
It is some times possible to check-in earlier, however , this depends upon the availability and cannot be guarranted.
Do you provide a service for late check-out?
Late check-out until18:00 hrs is possible, however , this depends upon the availability and cannot be guaranted. Extra charges may be applied in some cases for late check out.
Do you have twin , triple and quadruple room ?
We do have twin and triple room . However , no quadraple rooms are available.
Are king-sized beds available in the room?
Yes, We have king-sized beds in some of the rooms, and they can be requested upon reservation or check-in.
What television channels are available in the rooms?
We have a total of 70 channels in guest rooms in multiple languages.
Do you have non-smooking rooms?
Yes, most of our rooms are non-smoking and are available upon request.
Is there a safety deposite box available at the hotel?
There is a safety deposite box in every room.
Is e-mail service is available at the hotel?
Free high speed wifi is available throughout the property and can be accessed by all hotel guests.